Support is Here

Concierge exists to promote persons’ physical, cognitive, and/or sensory independence while engaging in activities within Rockford Res. Our goal is to provide persons aged 6 weeks and older – as well as their caregiver(s) – with the relief and support they desire to optimally participate in all church activities.

Concierge Clientele include children and adults requesting additional cognitive, sensory, visual, hearing, and/or physical supports (such as those who may be utilizing wheelchairs, walkers, canes, etc.)

Services for Children and Youth
(Pediatrics – aged 6 weeks to 18 years old)

Assistance offered by Concierge Assistants:

  • Entering and exiting the church building
  • Maneuvering through the lobby, hallways, or sanctuary
  • Assisting caregiver(s) of child to enter church building, drop off child in prospective classroom, and exit the church building
  • Assisting the pediatric client to engage in activities occurring in their designated classroom within:
    • Nursery
      Toddlers
      2 year olds
      3 year olds
      4 yrs, Kindergarten, 1st grade (Train Room)
      2nd – 5th grade (The Loft)
      6th – 8th grade (Room 10)
      9th – 12th grade (The Lounge)

Please fill out the “Pediatric Service Request Form:”

If you believe that your child may benefit from this ministry, please click the button to get started. This Service Request Form is simply a tool for you to use in seeking the assistance you need from Rockford Res. It is also designed to help us identify specific ways in which we can practically assist your child while he or she participates in activities here.

Sign Up

Services For Adults
(18 years and older)

Assistance offered by Concierge Assistants:

  • Entering and exiting the church building
  • Locating and acquiring a comfortable seating arrangement
  • Maneuvering through the lobby, hallways, or sanctuary
  • Obtaining complementary cafe treats
  • Accessing Guest Services and other Event Tables
  • Engaging in volunteer opportunities for personal involvement
  • Dropping one’s child(ren) off at his/her designated classrooms

Concierge Sign Language Interpreters

Sign language interpretation is offered during the 10:30 am service in the front left section of the sanctuary for those who are deaf and hard of hearing.

Please fill out the “Adult Service Request Form”:

If you believe that you or a loved one may benefit from this ministry, please click the button to get started. This Service Request Form is simply a tool for you to use in seeking the assistance you need from Rockford Res. It is also designed to help us identify specific ways in which we can practically assist you while you participate in activities here.

Sign Up

If you have any questions or concerns regarding Concierge, please contact Sandra Anderson at sanderson@rockfordres.org.

Interested in serving as a volunteer in Concierge? Please click here